All major credit cards are accepted

Shipping rates and delivery estimates.

Shipping charges for your order will be calculated and displayed at checkout.

All orders are packed and shipped Monday- Friday via TTPOST Track Pack with delivery confirmation. Orders are shipped within 3 – 10 business days (since some items are made to order).

Delivery delays can occasionally occur. If there will be a significant delay in shipment of your orders, we will contact you via email or telephone.

In an effort to conserve paper, a receipt will not be included with your order. You can always refer to your email confirmation received after you have placed your order.

Osanie is not liable for any products lost or damaged during shipping. Lost packages will not be refunded. 

Custom , Duties and Taxes

Osanie is not responsible for any customs and taxes applied to your order. All fes imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Items can be returned within 2 days of delivery.

Please contact Osanie Designs prior to returning the item and also advise when the item has been shipped.

If there was a shipping cost for the purchased item, that fee will not be refunded. The customer is responsible for the return shipping fee.

Once the item has been received and inspected will you be refunded.

 

There will be no refunds for custom made items.